Case Study: Growth and Succession Planning

Standardizing operations and expanding growth by hiring a proven chief operating officer.

Client:

Largest pet hospital in the United States

Services:

  • Executive search
  • Succession planning

Industry:

  • Healthcare services
  • Veterinary services
  • Retail services

Expansion and Successorship

The largest, privately owned veterinary practice in the United States retained Focus Search Partners to bring in an exceptionally qualified chief operating officer (COO) to drive expansion and facilitate succession planning. With more than 1,000 pet hospitals and clinics across the country, the company was not only  seeking to standardize operations and expand growth, but also looking for an executive who had the skills and experience to assume the title of CEO upon the planned departure of the company’s leader.

Focus Search Partners actively recruited a highly qualified COO known for spearheading operational improvements, increasing organic growth, and leading matrix teams across the country. The candidate also possessed the qualities necessary to lead the vision and strategic direction of the practice. Within 15 months of placement, he assumed the CEO role and has held the position since 2017.

Goals & Solutions

Results

Succession planning

COO was promoted to CEO within 15 months.

Improved performance

Improved operating performance of the company through process and system implementation, cost reduction and top-line growth.

Growth

Company revenue more than doubled under his leadership.

We have worked with thousands of clients across a diverse set of industries.